1 reviews | Active since Jun 2022
Inhumane leadership and extremely daunting student service
Not only the registration was a daunting experience, never the less I went ahead and registered.
First week of April I got admitted in hospital, I emailed the institution" student " support and I was admitted into 2 hospitals 1 after the other, emailed supporting docs , about 10 follow up emails in including 3 physical attempts to get my assignments moved as I had life threatening medical conditions, guess what not only did I get a response 1 MONTH later of my dates to be moved, over and above the email a month later, the response is not a proffessional courtesy call to take some sort of accountability or some ethical concern and acknowledgment instead I get an abrupt NO extention and an option that says I must pay R3000 to re-register next semester at my cost.
No Apologies, no communication as over 9 days ago when I was there in person in Durban office I was advised the matter was going to be escalated for me to date nothing R28 740 later of full payment of school fees.
Not only do I stand a chance to loose a bursary awarded by my company, the institution is not even prepared to take accountability for poor service and fix this
Your concern has reference. We sincerely apologize and appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will been in contact with you .
MANCOSA
Student Services
Your concern has reference. We sincerely apologize and appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will been in contact with you .
MANCOSA
Student Services
