NM
Nokuphiwa M

1 reviews | Active since Jan 2020

22 Jan 2026, 15:57

Horrible service

I haven’t even started studying yet and MANCOSA has stopped responding to my communication. They were always responsive until I paid registration fees

All I asked for is an invoice that in all other universities I’ve been in, I was able to download on my student portal. Both my student advisor and finance refuse to send it via email because they can’t see that I’ve paid my registration fee. When I call, the call centre drops my calls while busy transferring

I don’t know how my employer will fund me if I can’t attach all the relevant documents

0
Replies (1)
Mancosa
Mancosa's reply23 Jan 2026, 08:05
Official
Hi Nokuphiwa ,

Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
  Kind regards,
MANCOSA Team