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Mpumi M
1 reviews | Active since Feb 2016
28 Jan 2025, 22:41
Horrible bad *** Service
Very bad service from a student advisor Lee-Roy Ntokwenzani. She never ever replies on time. Will ask you for documents 10pm at night and only respond with another request 10 pm the next day. No response on WhatsApp, never calls or even communicate timeously! Will ignore your email 3 days and respond as if nothing happened. Very Bad service do not go there MANCOSA must just shutdown period!
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Mancosa's replyOfficial
29 Jan 2025, 08:20Dear Mpumi,
Thank you for reaching out and sharing your experience. We sincerely regret any frustration or inconvenience you have encountered. Providing quality support to our students is a top priority, and we take your concerns seriously.
We have escalated your matter to the relevant department for immediate attention.
We appreciate your patience and the opportunity to improve our service.
Best regards,
MANCOSA Support Team
MANCOSA Support Team
Mancosa's reply29 Jan 2025, 08:20
Official
Dear Mpumi,
Thank you for reaching out and sharing your experience. We sincerely regret any frustration or inconvenience you have encountered. Providing quality support to our students is a top priority, and we take your concerns seriously.
We have escalated your matter to the relevant department for immediate attention.
We appreciate your patience and the opportunity to improve our service.
Best regards,
MANCOSA Support Team
MANCOSA Support Team