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gwebalibanzi M

1 reviews | Active since Jan 2020

09 Apr 2025, 07:36

*********** Graduation Office

A 0/5 will do in this case. I fail to understand how MANCOSA fails to send me a graduate invite. Instead, when you send an email, they will give you 4 different dates. You try calling the contact center, you hold on for hours and hours. How is this even possible? How does one make necessary arrangements? And to make it even worse, they send an invoice stating I have outstanding fees, which doesn't make sense as I have my final exam results as well as completion transcript, I don't know even if the so called' "Invites " will be sent as we approximately six week's away from the commencement of the graduation ceremonies, according to their dates.

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Replies (1)
Mancosa
Mancosa's reply09 Apr 2025, 07:46
Official
Dear Gwebalibanzi,

Thank you for reaching out to us. Your query has been escalated to the relevant department. A MANCOSA representative will contact and assist you further. 

Kind regards,
MANCOSA Team