NM
Nombulelo M
1 reviews | Active since Oct 2012
31 Mar 2026, 09:33
Graduation in another city - Who do I know there?
I registered in Durban. And I am from Durban. But when it comes to my graduation I was allocated Johannesburg. I don't know whose idea it was to give me not another city, but a whole different province.
I have queried it with hit Graduation department and they advised I didn't confirm details change. So why change my initial details.
I'm due to graduate but I haven't received my results. Felicia Pillay (My Durban consultant) keeps giving me the run around concerning my results.
All this is happening at once and I'm supposed to respond before the 7th of April. What a nightmare this experience has been, a time meant to be the happiest is filled with so much rage and confussion. I'm not coming back to this nonsense school.
Helpful (0)
Replies (8)0
Replies (8)
Mancosa's replyOfficial
31 Mar 2026, 09:39Hi Nombulelo,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Mancosa's reply31 Mar 2026, 09:39
Official
Hi Nombulelo,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
NM
Nombulelo M's updateReviewer Update
01 Apr 2026, 11:48Felicia Pillay has since sorted out the results issue. Thank you so much for that.
But now the graduation issue is still pending. I registered in Durban and I've never confirmed nor requested for my details to be changed. How did it happen that I get booked in a whole new province fir my graduation and today is the 1st of April and I'm expected to respond to the invitation by 7 April with all the holidays in between and the run around. I don't know my fate at this point.
But now the graduation issue is still pending. I registered in Durban and I've never confirmed nor requested for my details to be changed. How did it happen that I get booked in a whole new province fir my graduation and today is the 1st of April and I'm expected to respond to the invitation by 7 April with all the holidays in between and the run around. I don't know my fate at this point.
NM
Nombulelo M's update01 Apr 2026, 11:48
Reviewer Update
Felicia Pillay has since sorted out the results issue. Thank you so much for that.
But now the graduation issue is still pending. I registered in Durban and I've never confirmed nor requested for my details to be changed. How did it happen that I get booked in a whole new province fir my graduation and today is the 1st of April and I'm expected to respond to the invitation by 7 April with all the holidays in between and the run around. I don't know my fate at this point.
But now the graduation issue is still pending. I registered in Durban and I've never confirmed nor requested for my details to be changed. How did it happen that I get booked in a whole new province fir my graduation and today is the 1st of April and I'm expected to respond to the invitation by 7 April with all the holidays in between and the run around. I don't know my fate at this point.
Mancosa's replyOfficial
01 Apr 2026, 12:34Hi Nombulelo,
Thank you for your feedback, and we are pleased to hear that your results query has been resolved.
As previously communicated by the Graduation Team, your graduation venue was allocated based on the details reflected on your registration record, which is why Johannesburg was assigned.
Students were provided with an opportunity to review and confirm their graduation details during the allocated period; however, we do understand your concern regarding this matter.
Please be assured that your query has been escalated to the Graduation Committee for consideration as an appeal. You will be advised of the outcome once feedback has been received.
Kind regards
MANCOSA Team
Thank you for your feedback, and we are pleased to hear that your results query has been resolved.
As previously communicated by the Graduation Team, your graduation venue was allocated based on the details reflected on your registration record, which is why Johannesburg was assigned.
Students were provided with an opportunity to review and confirm their graduation details during the allocated period; however, we do understand your concern regarding this matter.
Please be assured that your query has been escalated to the Graduation Committee for consideration as an appeal. You will be advised of the outcome once feedback has been received.
Kind regards
MANCOSA Team
Mancosa's reply01 Apr 2026, 12:34
Official
Hi Nombulelo,
Thank you for your feedback, and we are pleased to hear that your results query has been resolved.
As previously communicated by the Graduation Team, your graduation venue was allocated based on the details reflected on your registration record, which is why Johannesburg was assigned.
Students were provided with an opportunity to review and confirm their graduation details during the allocated period; however, we do understand your concern regarding this matter.
Please be assured that your query has been escalated to the Graduation Committee for consideration as an appeal. You will be advised of the outcome once feedback has been received.
Kind regards
MANCOSA Team
Thank you for your feedback, and we are pleased to hear that your results query has been resolved.
As previously communicated by the Graduation Team, your graduation venue was allocated based on the details reflected on your registration record, which is why Johannesburg was assigned.
Students were provided with an opportunity to review and confirm their graduation details during the allocated period; however, we do understand your concern regarding this matter.
Please be assured that your query has been escalated to the Graduation Committee for consideration as an appeal. You will be advised of the outcome once feedback has been received.
Kind regards
MANCOSA Team
NM
Nombulelo M's updateReviewer Update
01 Apr 2026, 12:40Hi. What you are saying is total absurdity and it doesn't make sense.
How can one register and study in Durban. Even gets assigned a Durban based consultant to help with application.
Orientation was attended in Durban. Yet when it's time to graduateyou ship the person to another Province? You have 4 branches across South Africa. Why Johannesburg?
How can one register and study in Durban. Even gets assigned a Durban based consultant to help with application.
Orientation was attended in Durban. Yet when it's time to graduateyou ship the person to another Province? You have 4 branches across South Africa. Why Johannesburg?
NM
Nombulelo M's update01 Apr 2026, 12:40
Reviewer Update
Hi. What you are saying is total absurdity and it doesn't make sense.
How can one register and study in Durban. Even gets assigned a Durban based consultant to help with application.
Orientation was attended in Durban. Yet when it's time to graduateyou ship the person to another Province? You have 4 branches across South Africa. Why Johannesburg?
How can one register and study in Durban. Even gets assigned a Durban based consultant to help with application.
Orientation was attended in Durban. Yet when it's time to graduateyou ship the person to another Province? You have 4 branches across South Africa. Why Johannesburg?
Mancosa's replyOfficial
01 Apr 2026, 13:18Hi Nombulelo,
Thank you for your response, and we understand your frustration regarding this matter.
Please note that the Graduation Team has provided feedback on your query via email. We kindly request that you check your inbox for the detailed communication.
Thank you for your response, and we understand your frustration regarding this matter.
Please note that the Graduation Team has provided feedback on your query via email. We kindly request that you check your inbox for the detailed communication.
Mancosa's reply01 Apr 2026, 13:18
Official
Hi Nombulelo,
Thank you for your response, and we understand your frustration regarding this matter.
Please note that the Graduation Team has provided feedback on your query via email. We kindly request that you check your inbox for the detailed communication.
Thank you for your response, and we understand your frustration regarding this matter.
Please note that the Graduation Team has provided feedback on your query via email. We kindly request that you check your inbox for the detailed communication.
NM
Nombulelo M's updateReviewer Update
01 Apr 2026, 13:33No, you are still not saying anything. If my certificate and booklet won't be at the venue. What is the point of this Graduation? And the venue hasn't been updated on my profile.
NM
Nombulelo M's update01 Apr 2026, 13:33
Reviewer Update
No, you are still not saying anything. If my certificate and booklet won't be at the venue. What is the point of this Graduation? And the venue hasn't been updated on my profile.
NM
Nombulelo M's updateReviewer Update
02 Apr 2026, 15:06This has since been sorted. Thank you.
NM
Nombulelo M's update02 Apr 2026, 15:06
Reviewer Update
This has since been sorted. Thank you.
Mancosa's replyOfficial
14 Apr 2026, 09:45Hi Nombulelo
You are most welcome.
Kind Regards
MANCOSA Team
You are most welcome.
Kind Regards
MANCOSA Team
Mancosa's reply14 Apr 2026, 09:45
Official
Hi Nombulelo
You are most welcome.
Kind Regards
MANCOSA Team
You are most welcome.
Kind Regards
MANCOSA Team