FRUSTRATED STUDENT WHO REGRETS DOING BUSINESS WITH YOU

I do not even know where to start as I am typing this with nothing but anger and frustration. I have been trying to get through to Mancosa since January and to no avail. I paid my fees in full in February 2024 sum of R22020 and in November i resubmitted an assignment and i was charged R250 now I have been trying to reregister and I am unable to do so as I am owing R250, I have paid that amount and I am still not able to re register and also I have not received the link for the graduation venue rsvp. I called the centurion office and spoke to a lady by the name of Mmakwena on 25-02-2025 who promised to send me an email and also escalate my matter till now she has not done so. I have sent through over 5 emails and all I get is automated replies, when you call head office you hold for over 30 minutes than be told that there are no agents available, if you are lucky to get through than the person who answers will listen to your story and transfer you to someone who also transfer you until the phone dies. I am not happy at all and i request a call back by COB today 26-02-2025 and at this point I am not even sure I want to re register. I was dealing with Samuel Moodley in 2024 and he always called me back and dealt with professionalism. There are so many people out there who are unemployed and would really appreciate the jobs if the current agents dont see the need to assist customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111