Forced to re-apply after advice that would continue with MBA 2 in 2021

My MBA final year was messed up in 2019 then again in 2020. I was adviced to do PGD Business Management then will be exempted and do MBA 2 as NQF8 I was registered for had been discontinued. Now that I'm supposed to do MBA2 final year in 2021 I have to submit all documentation including matric certificate. I even had to be taken from pillar to post to get my results now this, what a ridiculous college!