NC
Nicole C

1 reviews | Active since Mar 2015

18 Jul 2022, 11:34

EXTREMELY DISSAPOINTED

Extremely disappointed with Mancosa and the service from this college. I am an honours student and from the start (JULY 2021) - Fees were paid in full for the year - i was given another learners student number July 2021 - Dec 2021 - this year i was registered for a different qualification - BCOM honours - No information about exams were on my site - CONSULTANTS all supply the different information - i have been requesting proof of the phone call recordings but no luck - Consultants don't reply - I had to take time off work to go to mancosa Durban and the best thing about the visit was the receptionist who was so helpful - The two consultants - Nontandeko and Sharnae Nontandeko ( 15.06.2022) after numerous emails and no help cam up to me to tell me i quote " just between you and me - i was going to make a plan for you ) Sharnae is clearly busy - because her turn around time on emails or calls are around 2/3 weeks WHAT A NIGHTMARE from a private institution Please be aware ....... Cash payment for an Honours degree with MANCOSA IS 40 K Its an absolute nightmare and there is no support. Please be aware that this institution!! Please be aware of the lack of promised deliverable's Please be aware of the staff and how they operate

i am two modules short of my honours degree because of the incorrect registration/ lack of notifications that i have made clear over numerous phone calls lack of exam timetable

they refused to let me write the supps and now expects me to re - register and spend more money for mistakes the institution have made.

Please be very weary about this institution!!!

0
Replies (3)
Mancosa
Mancosa's reply18 Jul 2022, 12:44
Official
Hi Nicole,  

Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will been in contact with you . 
 
MANCOSA 
Student Services 
NC
Nicole C's update18 Jul 2022, 12:55
Reviewer Update
I doubt this,
I can show you the numerous ticket numbers received with no response for weeks.
NC
Nicole C's update02 Aug 2022, 11:26
Reviewer Update
Please note, no call, no feedback, multiple messages sent