Extremely bad services from Mancosa
my name is Kim and student number is 153505 In 2023 project assessment was incorrectly marked for everyone, my results came out 48 which was a fail and needed resubmission, resubmitted and few days later the previous paper which was marked as 48 was remarked as other students complained that the marks were wrong and mine came as passed before the resubmitted one, therefore I was incorrectly charged, raised the issue with Mancosa and we came to an agreement that I should pay R700.00 to settle the outstanding fees which I did and final marks were released, failed accounting and re-enrolled in July 2024, paid the R6600.00 for the module, now they are telling me I am owing for 2023 and marks cannot be released, I am being given a run around, I would not pay for resubmissions as their markers failed everyone by giving us incorrect marks, I need this issue to be resolved and I want to register for MBA if I have passed the module,
We sincerely apologise for the frustration you have experienced. Your matter has been escalated to the relevant team for urgent review. We are committed to resolving this issue as soon as possible and will provide you with feedback shortly.
Thank you for your patience and understanding.
Kind regards,
MANCOSA Team
We sincerely apologise for the frustration you have experienced. Your matter has been escalated to the relevant team for urgent review. We are committed to resolving this issue as soon as possible and will provide you with feedback shortly.
Thank you for your patience and understanding.
Kind regards,
MANCOSA Team
