⭐⭐⭐⭐⭐ Exceptional service from Shante' Naidoo at MANCOSA

Exceptional service from Shante' Naidoo at MANCOSA

I would like to take a moment to sincerely commend Shante' Naidoo from MANCOSA Student Services for the exceptional assistance and support she provided to me.

I was extremely stressed and worried about an important assessment submission and the possible impact it could have had on my studies and bursary. Shante' did not simply treat my concern as another query. She took the time to listen, assist me, follow up, and genuinely go the extra mile to help me.

Her professionalism, patience, kindness and willingness to assist made such a difference during a very stressful situation. Most importantly, she kept me informed and made me feel that my concern mattered.

I am incredibly grateful to Shante' for her dedication and for going beyond what I expected from a consultant. Her final confirmation that my case had been received was an enormous relief.

MANCOSA should be proud to have someone like Shante' representing the institution. Excellent customer service is not only about resolving a query sometimes it is about giving a student reassurance, hope and the feeling that someone is genuinely trying to help. Shante' did exactly that for me.

Thank you so much, Shante'. Your kindness, professionalism and willingness to go the extra mile will not be forgotten. You truly made a difference. ❤️

I would highly recommend her service to any MANCOSA student who needs assistance.