Exceptional, Outstanding and Efficient Customer Service

Call it a stroke of luck, after more than 20 calls and logging several tickets for over 3 solid weeks my call was answered by the helpful and friendly Thobile Mtolo from Assessments, very kind and she made me hold for a while trying to resolve my issue but unfortunately, I had to leave for an urgent meeting. In less than 30min the matter was resolved. She called me the next day to confirm the resolution of my query. I previously dealt with her on another query and equally, she was a star. Well done Thobile, You are a True Brand Ambassador