F
Fhatani

1 reviews | Active since Oct 2023

23 Oct 2023, 00:59

Mancosa

<div>Let me list the issues for you, that are you know ahead of time. Imagine each module is R6053 vs R2600 for UP or WITS or UNISA and yet.... 1. Mancosa releases semester marks AFTER the exam. You will sit 8 hours for an exam you did not qualify for and will discover 2 months later. A query will get you nowhere. The online team stops responding when asked for the rule number they refer. 1.1 Mancosa has a lecturer, a marker and a grader. They all have different views on the course content and so too will the marks reflect. 2. Mancosa has SERIOUS system issues. Tonight I was unable to re-submit an assignment because of their technical error which lasted from 23: 10 until the portal disappeared. 3. Mancosa lecturers do not work for Mancosa. I've been in 4 classes students raised issues with the lecturer (PGDRM) who has gone on record to say he, the person who marks teaches the modules doesn't mark the papers and can't answer script related questions those must be directed to, MANCOSA. There are recordings of this. 4. The academic facilitator is there for vibes. He refuses to assist where there are system technical glitches that cause academic issues. He send the same module submission with 2 different dates and he response to emails after 3-8 working dates. 5. Mancosa's ticket system auto clears complains before they are addressed. They have it for audit purposes, not for you. 6. A paid to view 2 scripts and am yet to view them 2 months later. 7. If you're self funded you will automatically fail most modules despite semester marks just so that you can do them again next year. Again no access to script. 8. At post graduate level you have 3 x 2 hour classes per module to cover 8 chapters. The last class is exam prep but again lecturers don't discuss scripts with students despite offering the module. 9. Academic material is riddled with typos and some module guides repeat paragraphs or shift the numbering system. 1.2 to 1.3.4 Read this again. Think about it. I wish I knew.</div>

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Replies (3)
Mancosa
Mancosa's reply25 Oct 2023, 12:16
Official
Hi Fhatani. 
 
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you. 
 
MANCOSA 
Student Services
F
Fhatani's update02 Nov 2023, 16:20
Reviewer Update
Dear Mancosa Student Services,

Please be advised that a Student Support or Mancosa Representative has NOT yet been in contact with me to date regarding the issues raised. Is this perhaps an oversight or are the textbook responses to reviews intended pacify reviewers? Irrespective, these ""we'll be in touch'' turnaround times actually support aspects of my review.

At the very least, please attempt to resolve some issues raised during this academic year : -)

Regards
F Mandla
Mancosa
Mancosa's reply03 Nov 2023, 15:40
Official
Thank you so much for taking our call, Fhatani. Again, apologies for the inconvenience caused. 
We are happy to have assisted with your query.

MANCOSA
Student Services