MB
Meagan B

1 reviews | Active since Sept 2017

09 Jul 2025, 13:58

DO NOT STUDY WITH MANCOSA- STUDENT ONLINE SERVICE IS HELLISH

ZODWA from the online assessments department is very rude and inconsiderate. I have emailed Mancosa with supporting documents and called to relay my illness . I am asking for assistance with submitting my assignment as we are in the middle of exams thus this needs to be treated with a matter of urgency. She spoke to me in a very derogratory manner, I explained to her that I am sick and do not appreciate her rudeness and unprofessionalism. Please do not register with MANCOSA as they want you to miss out on opportunities to submit your assignment even if you have supporting documents just so that you can fail and repeat the entire module. ITS PATHETIC !!!

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Replies (3)
Mancosa
Mancosa's reply09 Jul 2025, 14:22
Official
Hi Meagan

Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
  
 Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
  

Kind regards,
 MANCOSA Team 

MB
Meagan B's update10 Jul 2025, 13:57
Reviewer Update
HI MANCOSA,

Please Prioritize the well-being and mental health of your student we are paying ALOT AND I MEAN ALOT of money to be treated like options and not receive adequate help on time. I am still waiting for FEEDBACK REGARDING THIS COMPLIANT from Sinenhlanhla Bohlela. No follow up call , no email nothing !!! We are writting exams now we have tio pause and deal with unfair student treatment while stressing in a exam room!!! its 2PM and next thing I have to repeat module because I have been ignored for a week and no one cares!!! Let's take this matter to the high courts.
Mancosa
Mancosa's reply10 Jul 2025, 15:15
Official
Hi Winston,

Noted.  Please be assured that your concerns have been escalated to the relevant department, and our team is actively looking into the matter.A MANCOSA representative will be in contact with you to provide further assistance. We are committed to resolving this as quickly as possible.

Kind regards,
MANCOSA Team