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1 reviews | Active since Jan 2013

12 Apr 2018, 08:52

DISGUSTING SERVICE

Hi Lerato,

Are you guys going to change my registration to what I asked for or not???? -I feel like we are going around the same circle and Maybe I should just drop Mancosa and just go via UNISA.

This is disgusting service!!!.

It takes you two whole months to get back to me to ask me if I am attending classes. We have been through multiple emails where we can see I requested for you guys to fix my registration. How many times must I go in circles to fix an error that you made?? I am ANNOYED that this is what I am paying for and nothing is going according to STANDARD.

Guys please fix this!!!!!!

0
Replies (9)
Mancosa
Mancosa's reply12 Apr 2018, 15:28
Official

Dear Student

Your concern has reference.

Please note a MANCOSA representative will be in contact with you shortly.

Student Services

Best regards,

's update16 Apr 2018, 16:49
Reviewer Update
Hi - still awaiting feedback - it's almost 5pm 16.04.2018!!!!
's update30 May 2018, 09:11
Reviewer Update
Right it's been a month and clearly you guys don't know what you are doing. I'm am annoyed!! I WANT A RESPONSE BY CLOSE OF BUSINESS TODAY. Or I'll come up to a conclusion that that suites me!!!!! Thanks for the warm service
's update29 Jun 2018, 09:05
Reviewer Update
Hi,I hate being here - I checked with Finance this month if I am up to date with my payments and they confirmed that I am but I cannot access my results. The service here a appalling!!!! Come on guys, what's the damn story??? Pleas also when you do contact me, I just want a solution and not an apology....what must one do to get proper service when they are paying for it???
's update29 Jun 2018, 09:05
Reviewer Update
Hi,I hate being here - I checked with Finance this month if I am up to date with my payments and they confirmed that I am but I cannot access my results. The service here a appalling!!!! Come on guys, what's the damn story??? Pleas also when you do contact me, I just want a solution and not an apology....what must one do to get proper service when they are paying for it???
Mancosa
Mancosa's reply29 Jun 2018, 10:24
Official

Dear Student

Your concern has reference.

Please note a MANCOSA representative will be in contact with you shortly.

Student Services

Best regards,

's update29 Jun 2018, 11:18
Reviewer Update
Thanks Admin - My issue is resolved now. Thank you to the person in Durban that takes me seriously. Much appreciated.
's update20 Aug 2018, 10:54
Reviewer Update
Hi - I do not understand why I always have to request for my monthly statements - I need to see the most current one urgently. None of you highly qualified staff is getting back to me. Ridiculous!
Mancosa
Mancosa's reply20 Aug 2018, 11:14
Official

Dear Student

Your concern has reference.

Please note a MANCOSA representative will be in contact with you shortly.

Student Services

Best regards,