ZS
Zimkhitha S

1 reviews | Active since Jan 2019

14 Aug 2023, 23:16

Disappointed and furious

I am beyond disappointed with Mancosa, I app**** for a exam remark on the 21 July 2023, I am still waiting for the outcome and yet tomorrow registration is closing.

I have an option to re-register for this module and already received proforma invoice and yet remark results have not been released. How do you register for a module while still waiting on results? Why does it take so long for a remark to be done.

Spent the whole day calling with no success because as soon as you say you want to be transferred to Assessments call cut-off.

I have never been this stressed by education Institution.

0
Replies (2)
Mancosa
Mancosa's reply16 Aug 2023, 10:00
Official
Hi Zimkhitha.
 
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you. 
 
MANCOSA 
Student Services 
ZS
Zimkhitha S's update16 Aug 2023, 20:14
Reviewer Update
I am still waiting for a representative to contact me. I eventually got through to assessments and was informed marks for remark were released on the 3rd. Lady went on to tell me I should be able to see the difference from the initial marks which I told her there no difference, no communication whatsoever. I politely asked her to give the my marks telephonically because registration is closing and I'm panicking, and guess what "she unfortunately cannot tell me my marks, I must email student services" I AM DEFEATED!!!

What a waste of my time and money with Mancosa😔