Customer service

Item: Mancosa
Rating: 1
Author: Loyiso M

I am beyond being angry and frustrated, I registered 4weeks ago and till today I still haven't received my textbooks I have been sending emails to Melusi who had promised me on the 26 of March that my books will take 2-5 working days while already it was already two weeks after I had registered I wont mention ANDISWA NGQONGQO who doesnt even bother to reply on emails. I have an assignment due on Monday how am I supposed to do that assessment within this short period of time?

Helpful (0)

Replies (3)

Mancosa's replyOfficial

04 Apr 2025, 07:49

Dear Loyiso,

Thank you for reaching out to us. Your query has been escalated to the relevant department. A MANCOSA representative will contact and assist you further.

Kind regards,
MANCOSA Team

Mancosa's reply04 Apr 2025, 07:49

Official

Dear Loyiso,

Thank you for reaching out to us. Your query has been escalated to the relevant department. A MANCOSA representative will contact and assist you further.

Kind regards,
MANCOSA Team

Loyiso M's updateReviewer Update

04 Apr 2025, 11:56

I made a mistake with Andiswa she not the one I wanted but again she the one who managed to assist me thank you Andiswa

Loyiso M's update04 Apr 2025, 11:56

Reviewer Update

I made a mistake with Andiswa she not the one I wanted but again she the one who managed to assist me thank you Andiswa

Mancosa's replyOfficial

04 Apr 2025, 12:22

Good day Loyiso,

Your query is being attended to. I have informed management Andiswa accordingly.

Kind regards,
MANCOSA Team

Mancosa's reply04 Apr 2025, 12:22

Official

Good day Loyiso,

Your query is being attended to. I have informed management Andiswa accordingly.

Kind regards,
MANCOSA Team