Credit/Exemption

I am thrilled to share that my issue with Mancosa has been resolved, thanks to the exceptional service provided by Lydia Matjila. On Thursday, March 6th, Lydia reached out to me, listened attentively to my concerns, and addressed them with prompt support.

She asked insightful questions, requested relevant documents, and provided clear explanations, putting my mind at ease. As a result, my modules have been credited, and I am now proceeding with my registration.

What's more, Lydia connected me with her manager, who apologised for the inconvenience I experienced. I am grateful for Lydia's professionalism, patience, and dedication. She is truly an asset to Mancosa, and I appreciate her help in resolving my issue. Thank you, Lydia! You are indeed a gem! 💎