AM
Andani M

1 reviews | Active since Apr 2026

01 Apr 2026, 21:40

Biased treatment.

It is disheartening that one has to come on this platform to get attention. I enquired about the reason as to why other MBA students were receiving bags, and I was bluntly told they are out of stock, yet select individuals are getting them sent to them purely because they complained. Either yiu distribute the bags to all students or not at all, because this is disheartening since we are all paying students.

To top it all off, the assignment was loaded beginning of the, now once we are all done. They change it.

The staff members really do need training on how to handle queries.

0
Replies (3)
Mancosa
Mancosa's reply02 Apr 2026, 08:30
Official
Hi Andani, 
 
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.

Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
   Kind regards,
MANCOSA Team 
AM
Andani M's update09 Apr 2026, 18:49
Reviewer Update
The lady who called me was so arrogant, then proceeded to just say the bags were out of stock, I will get when they are in-stock, yet other students are continuously receiving their MBA bags.

If anyone can respond or provide guidance as ro who gets the bags and bases on what criteria?
Mancosa
Mancosa's reply14 Apr 2026, 09:45
Official
Hi Andani,

Thank you for sharing this feedback. We apologise for the experience described and any frustration caused.The matter has been escalated and our team will get in touch with you.

Kind Regards
MANCOSA Team