lM
lesiba M
1 reviews | Active since Jan 2023
09 Sept 2026, 09:09
Bad service from Felicia
Good morning Hello Peter
i have a problem with Mancosa which i was dealing with the lady by the name of Felicia, she have increased my amount with the extra R5400 from the total outstanding balance, i tried to change the payment plan which she later calls me and told me that she wont be able to change it but to my surprise she did add on my invoice and changed it so i wanted to pay the full outstanding and settle the balance but there is extra amount that is been added, please help me with this Mancosa this people want to **** me R 5400. for what i do know
Helpful (0)
Replies (4)0
Replies (4)
Mancosa's replyOfficial
09 Sept 2026, 09:12Hi lesiba,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Mancosa's reply09 Sept 2026, 09:12
Official
Hi lesiba,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Mancosa's replyOfficial
10 Sept 2026, 08:09Hi Lesiba,
Thank you for your feedback.
Please note that the relevant team has reviewed your concern and has been in contact with you regarding the matter. The team has also provided clarification regarding the payment plan and the changes reflected on your account.
We trust that the matter has now been addressed.
Kind regards,
MANCOSA Team
Thank you for your feedback.
Please note that the relevant team has reviewed your concern and has been in contact with you regarding the matter. The team has also provided clarification regarding the payment plan and the changes reflected on your account.
We trust that the matter has now been addressed.
Kind regards,
MANCOSA Team
Mancosa's reply10 Sept 2026, 08:09
Official
Hi Lesiba,
Thank you for your feedback.
Please note that the relevant team has reviewed your concern and has been in contact with you regarding the matter. The team has also provided clarification regarding the payment plan and the changes reflected on your account.
We trust that the matter has now been addressed.
Kind regards,
MANCOSA Team
Thank you for your feedback.
Please note that the relevant team has reviewed your concern and has been in contact with you regarding the matter. The team has also provided clarification regarding the payment plan and the changes reflected on your account.
We trust that the matter has now been addressed.
Kind regards,
MANCOSA Team
lM
lesiba M's updateReviewer Update
10 Sept 2026, 13:10Good afternoon
Yes, the matter has been resolved by Zuleikha i hope i have wrote her name correct, the lady was very kind and friendly and she has also solved my query and i am very happy with her service i hope that she continue helping people further with her friendly voice and attitude, i hope she sees my respond and know how appreciate her. with help help i can get my result now. thank you very much Zuleikha.
Yes, the matter has been resolved by Zuleikha i hope i have wrote her name correct, the lady was very kind and friendly and she has also solved my query and i am very happy with her service i hope that she continue helping people further with her friendly voice and attitude, i hope she sees my respond and know how appreciate her. with help help i can get my result now. thank you very much Zuleikha.
lM
lesiba M's update10 Sept 2026, 13:10
Reviewer Update
Good afternoon
Yes, the matter has been resolved by Zuleikha i hope i have wrote her name correct, the lady was very kind and friendly and she has also solved my query and i am very happy with her service i hope that she continue helping people further with her friendly voice and attitude, i hope she sees my respond and know how appreciate her. with help help i can get my result now. thank you very much Zuleikha.
Yes, the matter has been resolved by Zuleikha i hope i have wrote her name correct, the lady was very kind and friendly and she has also solved my query and i am very happy with her service i hope that she continue helping people further with her friendly voice and attitude, i hope she sees my respond and know how appreciate her. with help help i can get my result now. thank you very much Zuleikha.
Mancosa's replyOfficial
10 Sept 2026, 13:30Hi Lesiba,
Thank you for taking the time to share your feedback. We are pleased to hear that your query has been resolved and that you were satisfied with the assistance provided by Zuleikha.We appreciate your kind words and wish you all the best with your studies.
Kind regards,
MANCOSA Team
Thank you for taking the time to share your feedback. We are pleased to hear that your query has been resolved and that you were satisfied with the assistance provided by Zuleikha.We appreciate your kind words and wish you all the best with your studies.
Kind regards,
MANCOSA Team
Mancosa's reply10 Sept 2026, 13:30
Official
Hi Lesiba,
Thank you for taking the time to share your feedback. We are pleased to hear that your query has been resolved and that you were satisfied with the assistance provided by Zuleikha.We appreciate your kind words and wish you all the best with your studies.
Kind regards,
MANCOSA Team
Thank you for taking the time to share your feedback. We are pleased to hear that your query has been resolved and that you were satisfied with the assistance provided by Zuleikha.We appreciate your kind words and wish you all the best with your studies.
Kind regards,
MANCOSA Team