bad service

to get help in this institution u need to beg for it, having to speak to annita who even told me that she is doing a favour when by sending a statement. i didn't get results because annita never sent any payment plan and ayanda the registration document was ask about the payment plan and she said pay any how as long as the end of 9 month the fees is settled, i mean how was i suppose to now if i was ot contacted, anita botha claim she do call though i have never spoken to her, even today she buzzed me and said she contacted. she is very rude to student where i felt provoked by her... which now i had to return the favour. she dont even know why the statement was not sent and why the payment plan was not communicated.

2 the proforma and the statement is not align i guess i have to help myself as she keep saying there is nothing she can do i have to calll ayanda the registration consultant to assist with the error and misleading caused. so if ayanda had resigned so it means its the end of it, so maconsa dont have system to trace communication ?and proforma as the statement she sent is not corresponding with my proforma. and secondly please hand my account to someone else i woulnt like to communicate with anita she ia very rude , she dont listen , no sympathy to students . it unfortunate that im on my second year i cant quite . u lack customer services