MS
Mpho S
1 reviews | Active since Aug 2017
30 Jan 2023, 11:05
Bad customer experience
I'm unable to access the Induction videos. Which then means I won't be able to have access to other content.
I have sent several emails to service support and adviser Ashlin however no one is coming to me. I've even tried to call however the call rings until voice mail.
I don't know what to do now. If they ignore my emails for days how will my learning experience be?
Helpful (0)
Replies (3)0
Replies (3)
Mancosa's replyOfficial
30 Jan 2023, 15:36Hi Mpho.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Mancosa's reply30 Jan 2023, 15:36
Official
Hi Mpho.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
MS
Mpho S's updateReviewer Update
31 Jan 2023, 20:56I still haven't received a call. I actually regret my decision to enroll with you guys. You are the worst when it comes to communication. Before one registers you harass them with calls and emails. Once the registration is done you don't care.
MS
Mpho S's update31 Jan 2023, 20:56
Reviewer Update
I still haven't received a call. I actually regret my decision to enroll with you guys. You are the worst when it comes to communication. Before one registers you harass them with calls and emails. Once the registration is done you don't care.
MS
Mpho S's updateReviewer Update
31 Jan 2023, 20:57If I don't receive a call from you guys I am deregistering and I won't pay a cent as I am unable to access your communication or study material
MS
Mpho S's update31 Jan 2023, 20:57
Reviewer Update
If I don't receive a call from you guys I am deregistering and I won't pay a cent as I am unable to access your communication or study material