LM
Loyiso M
1 reviews | Active since Jan 2021
29 Jan 2026, 09:21
Bad customer
I have been requesting my financial statement for 3 weeks without any feedback or anything and reason for this is that I have now lost an opportunity for a funding, as they were willing to settle my account as long as they had proof that I have completed my qualification. I have been sending emails Nazreen Mohammed numerous times with no feedback. I have missed the deadline to produce the document and missed a job opportunity because all they wanted was proof that I am done with my studies
Helpful (0)
Replies (2)0
Replies (2)
Mancosa's replyOfficial
29 Jan 2026, 10:59Hi Loyiso,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Mancosa's reply29 Jan 2026, 10:59
Official
Hi Loyiso,
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Thank you for reaching out. We’re truly sorry to hear about your experience and apologise for any inconvenience caused.
Please be assured that your concern has been escalated to the relevant department. A MANCOSA representative will be in touch with you shortly to assist further.
Kind regards,
MANCOSA Team
Mancosa's replyOfficial
29 Jan 2026, 13:47Hi Loyiso,
Thank you for reaching out! Following your enquiry, the matter was reviewed, and during the call with our team, you were informed that there is an outstanding balance on your account. In accordance with institutional policy, a Statement of Results confirming completion of studies can only be issued once the account has been fully settled.We understand that this was not the outcome you had hoped for; however, we are unable to release the requested documentation while the balance remains outstanding. Should you wish to proceed, you are welcome to contact the Student Accounts team to discuss settlement options. Kind regards,
MANCOSA Team
Thank you for reaching out! Following your enquiry, the matter was reviewed, and during the call with our team, you were informed that there is an outstanding balance on your account. In accordance with institutional policy, a Statement of Results confirming completion of studies can only be issued once the account has been fully settled.We understand that this was not the outcome you had hoped for; however, we are unable to release the requested documentation while the balance remains outstanding. Should you wish to proceed, you are welcome to contact the Student Accounts team to discuss settlement options. Kind regards,
MANCOSA Team
Mancosa's reply29 Jan 2026, 13:47
Official
Hi Loyiso,
Thank you for reaching out! Following your enquiry, the matter was reviewed, and during the call with our team, you were informed that there is an outstanding balance on your account. In accordance with institutional policy, a Statement of Results confirming completion of studies can only be issued once the account has been fully settled.We understand that this was not the outcome you had hoped for; however, we are unable to release the requested documentation while the balance remains outstanding. Should you wish to proceed, you are welcome to contact the Student Accounts team to discuss settlement options. Kind regards,
MANCOSA Team
Thank you for reaching out! Following your enquiry, the matter was reviewed, and during the call with our team, you were informed that there is an outstanding balance on your account. In accordance with institutional policy, a Statement of Results confirming completion of studies can only be issued once the account has been fully settled.We understand that this was not the outcome you had hoped for; however, we are unable to release the requested documentation while the balance remains outstanding. Should you wish to proceed, you are welcome to contact the Student Accounts team to discuss settlement options. Kind regards,
MANCOSA Team