RP
Relebogile P
1 reviews | Active since Apr 2018
14 Jun 2023, 14:44
At my wits end :(
Its so disheartening and disappointing that I have to come to an external platform to try get Mancosa to communicate with me and not dismiss me like a delinquent child. Its been over a month that Ive communicated my dissatisfaction regarding their marking and after weeks of sending emails and staying for hours on the line trying to get through their student support. Was promised a zoom meeting till date nothing but an email that my query has been resolved. Am frustrated and at my wits end.
Helpful (0)
Replies (3)0
Replies (3)
Mancosa's replyOfficial
14 Jun 2023, 14:50Hi Relebogile.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Mancosa's reply14 Jun 2023, 14:50
Official
Hi Relebogile.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Mancosa's replyOfficial
14 Jun 2023, 14:52 Hi Relebogile.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Mancosa's reply14 Jun 2023, 14:52
Official
Hi Relebogile.
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
Your concern has reference. We appreciate you bringing this issue to our attention.
Please note a MANCOSA representative will be in contact with you.
MANCOSA
Student Services
RP
Relebogile P's updateReviewer Update
27 Jun 2023, 11:32The last call I received from your rep was on the day I wrote my review who called to ask if my query was resolved am not sure how? Maybe through osmosis. I availed myself for the Zoom meeting till date no contact.
I've been on calls with the contact centre moving me from pillar to post telling me to send emails to student services which I've done countless times. Was promised feedback.
It' been 2 months and no solution in sight.
I don't know if I need to take a day off work fly to Durban to the main branch to get assistance.
I've been on calls with the contact centre moving me from pillar to post telling me to send emails to student services which I've done countless times. Was promised feedback.
It' been 2 months and no solution in sight.
I don't know if I need to take a day off work fly to Durban to the main branch to get assistance.
RP
Relebogile P's update27 Jun 2023, 11:32
Reviewer Update
The last call I received from your rep was on the day I wrote my review who called to ask if my query was resolved am not sure how? Maybe through osmosis. I availed myself for the Zoom meeting till date no contact.
I've been on calls with the contact centre moving me from pillar to post telling me to send emails to student services which I've done countless times. Was promised feedback.
It' been 2 months and no solution in sight.
I don't know if I need to take a day off work fly to Durban to the main branch to get assistance.
I've been on calls with the contact centre moving me from pillar to post telling me to send emails to student services which I've done countless times. Was promised feedback.
It' been 2 months and no solution in sight.
I don't know if I need to take a day off work fly to Durban to the main branch to get assistance.