

Mamelodi Hospital
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
If he'll on earth exits it's called Mamelodi hospital I regret coming here I wish my doctor would have referred me to Steve Biko yoh! I sat In casualty from yesterday fternoon at 14:00 up until a doctor saw me this morning on top of that I was spouse to do what what screening which I didn't. Now this morning they decided to lose my file now everybody is carring on with their work no one cares I am seriously sick but I wish I could stand up and leave this is the worst hospital on earth.
1 reviews | Active since Apr 2026
If he'll on earth exits it's called Mamelodi hospital I regret coming here I wish my doctor would have referred me to Steve Biko yoh! I sat In casualty from yesterday fternoon at 14:00 up until a doctor saw me this morning on top of that I was spouse to do what what screening which I didn't. Now this morning they decided to lose my file now everybody is carring on with their work no one cares I am seriously sick but I wish I could stand up and leave this is the worst hospital on earth.
1 reviews | Active since Jun 2022
What a pathetic place!!! Have been there since 8am, my mom was in a wheelchair, we left at 5pm still no Dr saw my mom. And then the Security refused for us to leave!!! This hosp can shake hands with Steve Bikho. Just as pathetic.
1 reviews | Active since Jun 2022
What a pathetic place!!! Have been there since 8am, my mom was in a wheelchair, we left at 5pm still no Dr saw my mom. And then the Security refused for us to leave!!! This hosp can shake hands with Steve Bikho. Just as pathetic.
1 reviews | Active since Mar 2026
This level of service is completely unacceptable. Ignoring patients and families, refusing to communicate, and deliberately dropping calls shows a complete lack of professionalism, compassion, and respect. The Constitution of the Republic of South Africa, particularly Section 9 (Equality), prohibits ************** on the basis of race. Furthermore, the Patients’ Rights Charter guarantees all patients the right to respect, dignity, and proper information regarding their healthcare. The conduct displayed by staff members at this hospital appears to be a direct violation of these principles. I therefore request the following: A full investigation by the Quality Assurance Department into the conduct of the staff on duty that day. Appropriate disciplinary action against the individuals responsible for ignoring patients and disconnecting calls.I would like to formally raise my concern regarding the rude and dismissive behaviour displayed by certain nurses and administrative clerks at Mamelodi Hospital. Patients and their families arrive at the hospital during stressful and often frightening situations. In such circumstances, the least they should expect is basic respect, professionalism, and assistance. Unfortunately, the conduct we experienced was the opposite — being ignored, spoken to without courtesy, and not being given proper guidance. Healthcare staff and administrative personnel have a responsibility to treat members of the public with dignity and empathy. A simple greeting, willingness to assist, and clear communication can make a significant difference to families seeking help for their loved ones. I strongly urge hospital management to address this behaviour and remind staff of the importance of professionalism, compassion, and respect when dealing with the public.
1 reviews | Active since Mar 2026
This level of service is completely unacceptable. Ignoring patients and families, refusing to communicate, and deliberately dropping calls shows a complete lack of professionalism, compassion, and respect. The Constitution of the Republic of South Africa, particularly Section 9 (Equality), prohibits ************** on the basis of race. Furthermore, the Patients’ Rights Charter guarantees all patients the right to respect, dignity, and proper information regarding their healthcare. The conduct displayed by staff members at this hospital appears to be a direct violation of these principles. I therefore request the following: A full investigation by the Quality Assurance Department into the conduct of the staff on duty that day. Appropriate disciplinary action against the individuals responsible for ignoring patients and disconnecting calls.I would like to formally raise my concern regarding the rude and dismissive behaviour displayed by certain nurses and administrative clerks at Mamelodi Hospital. Patients and their families arrive at the hospital during stressful and often frightening situations. In such circumstances, the least they should expect is basic respect, professionalism, and assistance. Unfortunately, the conduct we experienced was the opposite — being ignored, spoken to without courtesy, and not being given proper guidance. Healthcare staff and administrative personnel have a responsibility to treat members of the public with dignity and empathy. A simple greeting, willingness to assist, and clear communication can make a significant difference to families seeking help for their loved ones. I strongly urge hospital management to address this behaviour and remind staff of the importance of professionalism, compassion, and respect when dealing with the public.
1 reviews | Active since Nov 2025
This hospital's staff has no remorse. They purposefully insert the drips incorrectly when working with my mother. They conducted a lumbar puncture with my and never even gave the anaesthetic time to set in which left her with unbearable pain. Her arms are covered in bruises. She still has two weeks left of being in hospital and I don't even want to imagine how much worse they could make her stay.
1 reviews | Active since Nov 2025
This hospital's staff has no remorse. They purposefully insert the drips incorrectly when working with my mother. They conducted a lumbar puncture with my and never even gave the anaesthetic time to set in which left her with unbearable pain. Her arms are covered in bruises. She still has two weeks left of being in hospital and I don't even want to imagine how much worse they could make her stay.
Hellopeter has tracked Mamelodi Hospital across 18 reviews. Mamelodi Hospital hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mamelodi Hospital? Write a review to help others decide.