Mamelodi Day Hospital Bad service

The service at mamelodi day hospital is really pathetic, on the 31st I had a referral letter from my local clinic to the hospital to check and probably drain my 4 year old daughters lungs but the service was really pathetic, I got there at to 12 if not past 12 am and was referred to the Peads emergency and I understand they were attending new borns and yonger babies but my daughter was only referred for x-rays at 6pm and only seen by the emergency Dr at 10pm and was told they waiting for the peads Dr to come and evaluate her further who happened to come at past 3am while we were sleeping at the emergency section and didn't even attend to anyone of the babies at the emergency section, he or she left and said she will come back but never did. Only at 5am my daughter was attended and taken blood tests then we got discharged at past 8am to go to the pharmacy which was not yet opened and had to leave the hospital at past 9am.... Those nurses are very rude and they don't even have name tags on their uniform. Can someone kindly attend to this as I'm even thinking of never going back to Mamelodi day hospital ever again