BAD CUSTOMER SERVICE AND THE LADY **** TO ME

HI I GOT A NEW CELL PHONE 3 WEEKS AGO. THE SHOP DIDNT EVEN HADE THE PHONE ON DISPLAY SO THAT I SEE AND FOUND OUT ALL THE FUTURE THAT THE PHONE HASE GOT ON. SO THE LADY PROMISE ME THAT ITS A GOOD PHONE AND THAT THE PHONE COME WITH A SCREEN PROTECTOR AND A PHONE COVER. SO 2 WEEKS GONE PAST AND I DROP THE PHONE AND NOW THE SCREEN IS CRACKED.. SO I WENT TO THE SHOP IN MALL OF THE SOUTH TO GO AND CONFRONT THE LADY HOW HELPED ME TO ASK ABOUT THE SCREEN PROTECTOR. ON ARRIVAL THERE WAS A SIGN THAT SAID SORRY FOR THE INCONVENIENCE THE SHOP IS RELOCATING AND THE DOOR IS CLOSE AND THE LADY SAID THE CANT HELP ME THEY DONT EVEN COMING TO THE DOOR TO OPEN... I FEEL LIKE CANCEL MY CONTRACT BECAUSE THE LADY DIDNT HELP ME AND SHE **** TO ME ...... THIS IS NOT FEAR IF BEEN WITH VODACOM FOR A VERY LONG TIME AND PAY MY ACCOUNT EVERY MONTH ON TIME NEVER SKIPPED A PAYMENT