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hellen M

1 reviews | Active since Nov 2017

27 Feb 2023, 14:29

Nandos Mall of Africa disgusting customer service

For 1 occasions they did not deliver what we asked for. I ordered 2 separate orders 5 meals each with Nomsa. They phoned us in the last minute that they don't have salad and wedges which we replaced with chips and they still deliver short order.We phone countless times and Luvuyo picked up and promised to call the store and get back to us and never did. I phoned and they eventually picked up explained my query and they transferred to the manager who was so rude telling me that they explained they don't have wedges for the peri-tato. She then said okay we will deliver. The food are cold already when they are delivered and now we must wait another hour for them to deliver the last item. So unprofessional and don't care about their customers. I will never order from them again

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