LM
Linda M
1 reviews | Active since Sept 2016
05 May 2020, 13:12
Malaicha.com ****
Paid for groceries via eft on the 29th of April and my order got cancelled, called the call centre and they said l must create another order then provide proof of payment l did that and my 2nd order still got cancelled, l called again and was told to create another order for the 3rd time. Their service is pathetic, wont ever make use of them, now l cant get my money back as they only tell me they will escalate it's been a week now trying to get the service that l paid for.
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Malaicha.com's replyOfficial
06 May 2020, 14:25My sincere apologies for the inconvenience. An order expires 24hrs after creation if it has not been paid for. Your EFT did not reflect in our account within the 24hr period, causing your order to be cancelled. Please, provide me with your contact number and we will call you to resolve your order.
Malaicha.com's reply06 May 2020, 14:25
Official
My sincere apologies for the inconvenience. An order expires 24hrs after creation if it has not been paid for. Your EFT did not reflect in our account within the 24hr period, causing your order to be cancelled. Please, provide me with your contact number and we will call you to resolve your order.