Terrible service

Just to let you know. If you do not have trained, professional and competent personnel at your front desk then you need to realign your priorities. Our first time there presented a bad fillet, terrible drinks and waiters in need of some Bioplex. Today you cannot even make a booking because your system of sticky notes does not work. Seriously ridiculous. Then when one tries to contact you to voice an opinion management responds with an uneducated \what!"on the phone. Never again will we come to your restaurant and this in hopes that everyone else realises your bad attitudes to customers. As per your website of creating an equally hot experience"