Zero response and bad attitude

I am writing to express my outrage and disappointment at the appalling service I received from Makro Woodmead. On the 28th, I placed an order (MAK906****) that was supposed to be delivered by the 30th. It's now been days, and the main order still hasn't arrived.

To add insult to injury, the other deliveries I received were incorrect. When I tried to contact your National call center, I was met with unacceptable behavior - some agents even hung up on me.

I eventually managed to get the Woodmead branch number and spoke to Nhlahla at the switchboard, who was polite and helpful. However, my experience with the online department was a stark contrast - they were rude and completely lacking in etiquette.

I'm extremely dissatisfied with the level of service I've received, and it's clear that Makro Woodmead is not taking customer satisfaction seriously. I'm reluctant to take my complaints to social media, but the utter incompetence I've experienced leaves me no choice.