KL
Keneilwe L
1 reviews | Active since Jan 2024
24 Jan 2024, 11:11
Zero I lost money basically
I bought a washing machine 1st week of December 2023 after using it just once the washing machine jumps and broke my bathroom pipes I have been calling the store and their head office for a technician or some kind of help and on one got back to me
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Makro's replyOfficial
24 Jan 2024, 12:32Good day Keneilwe, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply24 Jan 2024, 12:32
Official
Good day Keneilwe, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,