MS
Marc S
1 reviews | Active since Jul 2011
05 Mar 2022, 14:21
Zero customer attention and care.
I’m trying to spend over R9500 at the Montague store. We get sent to a Till and after standing for awhile, we get redirected to another Till. Then after waiting for a while, a cashier offers to assist us. Then she stops in the middle of about to use her Bluetooth scanner to scan our air conditioner, and decides to help another customer who is looking to buy a door bell, and totally ignore us. We left hanging like chopped unimportant, Chopped cheese. So Masssmart obviously don’t care about us as their customers….. thank you guys. I’ll buy an air conditioner somewhere else.
Helpful (0)
Replies (1)0
Replies (1)MS
Marc S's updateReviewer Update
06 Mar 2022, 09:41After I was treated with such disrespect and distain, you think I want to give you my money???
Really??
It’s fine, I’ll educated you the RAM & to the Ops Exec as well & maybe even to Mitch. What a disrespectful way to treat a customer, regardless of who they might be.
Really??
It’s fine, I’ll educated you the RAM & to the Ops Exec as well & maybe even to Mitch. What a disrespectful way to treat a customer, regardless of who they might be.
MS
Marc S's update06 Mar 2022, 09:41
Reviewer Update
After I was treated with such disrespect and distain, you think I want to give you my money???
Really??
It’s fine, I’ll educated you the RAM & to the Ops Exec as well & maybe even to Mitch. What a disrespectful way to treat a customer, regardless of who they might be.
Really??
It’s fine, I’ll educated you the RAM & to the Ops Exec as well & maybe even to Mitch. What a disrespectful way to treat a customer, regardless of who they might be.