Jj
Jonathan jonathane.rhodes
1 reviews | Active since Mar 2022
04 Jul 2024, 09:01
Your online return process is a joke, you tell customers to log returns, of which I have 3, and you haven't even advised when you intend to collect and replace them
Your online return process is a joke, you tell customers to log returns, of which I have 3, and you haven't even advised when you intend to collect and replace them. So as long as we pay you don't care about the broken things you send to customers and you really couldn't care about collecting the broken things or replacing them. So to you the customer doesn't matter, fear not customers will stop purchasing from you...but it's not like you need us to buy things you make money in other ways...apparently
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Jonathan jonathane.rhodes's updateReviewer Update
04 Jul 2024, 17:24Nthabeleng from makros idea of making this a priority is to ask to get back to me by Monday 8 July, she is happy to miss tomorrow 5 July because it's more convenient for you to ignore customers, this has been dragging since 28 June. You have a backlog on the returns that are to be processed, we have people in this country who need jobs, why not hire some of them to clear this backlog you have and keep them to inspect and not send the broken products you are delivering to customers.
Jj
Jonathan jonathane.rhodes's update04 Jul 2024, 17:24
Reviewer Update
Nthabeleng from makros idea of making this a priority is to ask to get back to me by Monday 8 July, she is happy to miss tomorrow 5 July because it's more convenient for you to ignore customers, this has been dragging since 28 June. You have a backlog on the returns that are to be processed, we have people in this country who need jobs, why not hire some of them to clear this backlog you have and keep them to inspect and not send the broken products you are delivering to customers.