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Aleczander M

1 reviews | Active since Nov 2022

15 Nov 2022, 14:25

You would think such a big company would know how to do the basics.

Makro's online shopping is a nightmare, I ordered something on the 27th of September and it was split into 2 deliveries. The first half came on time but I struggled to get the second half. I sent an email and got a response from Tshepang Mokoena who said my package didn't come because it had the wrong postal code...Even though they delivered the first half using the exact same address. After confirming my address I didn't hear back from him. I then got on the phone and was told actually no it's because they only have half the stock. So I asked to just cancel it but they keep ducking and diving and nobody is giving me a straight answer.

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