GS
Gcinumuzi S
1 reviews | Active since Jan 2024
12 Jan 2024, 08:40
You will never get your refund
I ordered a TV (MAK***) on the 17th of October and two weeks later they said it is out of stock and required my banking details for a refund.
Since then, I have been sending numerous emails and calling for them to pay me back and NOTHING!
Makro is a **** and I was warned about them, shame on you.
Helpful (0)
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Replies (2)
Makro's replyOfficial
12 Jan 2024, 11:55Good day Gcinumuzi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply12 Jan 2024, 11:55
Official
Good day Gcinumuzi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
GS
Gcinumuzi S's updateReviewer Update
12 Jan 2024, 11:58This is just an automated response that you provide when I ask for my refund.
As long as you have/will not give me a direct call addressing my problem, you have not tried anything to resolve this!!!
As long as you have/will not give me a direct call addressing my problem, you have not tried anything to resolve this!!!
GS
Gcinumuzi S's update12 Jan 2024, 11:58
Reviewer Update
This is just an automated response that you provide when I ask for my refund.
As long as you have/will not give me a direct call addressing my problem, you have not tried anything to resolve this!!!
As long as you have/will not give me a direct call addressing my problem, you have not tried anything to resolve this!!!