1 reviews | Active since Jun 2011
You've done something right!
So after numerous complaints of this branch, I am glad to report that I had the most pleasurable experience yesterday:<br> <br> Ganief in the outdoor section was very helpful in assisting me to find the product I was looking for, he even went the extra-mile and took me to other products in departments that are not handled by him...He didn't just throw me into the other section, as usually happens. Great stuff Ganief.<br> <br> Tuwane (Cashier No: 616 - Lady with the pink hair) at the tills, she was also extremely pleasant. She listened, when I had instructed her how to split my purchases. She carried heavy articles, and packed them neatly..A rarity with other Makro Cashiers. <br> <br> Most other tellers do like they are doing me a great favour by scanning the barcodes..And if you ask them to carry/pack the items...all hell breaks loose.<br> <br> I still can not believe I received such good service..and that too, on a Sunday of all days, a day when service is at its all-week low
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Bloemfontein store is doing such a fantastic job of keeping their customers happy.
I have forwarded your compliment to the Marketing Executive Manager (Eileen Ndewere) and I am sure she will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Bloemfontein store is doing such a fantastic job of keeping their customers happy.
I have forwarded your compliment to the Marketing Executive Manager (Eileen Ndewere) and I am sure she will post your comments for all staff to see.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
