You Must Never Use Makro Online
Makro - please can you take notice of all high number of complaints logged against you on hellopeter. Most of these are around your shocking online service delivery, your click and collect option. You are a complete joke when it comes to making online purchases simple and hassle free. I am still waiting for my order as you do not have stock. Why would your system allow a customer to purchase an item that is out of stock? Seems like a real rookie mistake.
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Makro's replyOfficial
10 Oct 2019, 11:17Good day Rinesh,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management and request further assistance in this regard. The soonest we receive feedback, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management and request further assistance in this regard. The soonest we receive feedback, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply10 Oct 2019, 11:17
Official
Good day Rinesh,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management and request further assistance in this regard. The soonest we receive feedback, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management and request further assistance in this regard. The soonest we receive feedback, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team