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kN
khumbulani N

1 reviews | Active since Dec 2015

04 Aug 2020, 15:45

**** you makro

Im being sent from pillar to post.

They got payment from me on the 19th of july now to get a refund i must produce all documents which were not required wwhen I made a purchase.

I'm loosing income I'm loosing clients I've got a pregnant wife who's about to give up on me.

I just needed a grinder to make a living but that grinder has cost me a lot.

Please feed my family for coz you preventing me from feeding them myself.

**** you makro

0
Replies (4)
Makro
Makro's reply04 Aug 2020, 16:18
Official
Good day Khumbulani,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team 
kN
khumbulani N's update04 Aug 2020, 17:50
Reviewer Update
Next time please ask for the payment in PDF form seeing as you guys want proof of payment in PDF form.

I've sent all relevant information even my bank statement then I'm told about PDF form.


I swear 1 of these days I'll burn down your building just for R1299 I don't mind going to jail for 8 years. You piece of ****
kN
khumbulani N's update04 Aug 2020, 17:51
Reviewer Update
Feed my ****en family because you taking me for an asshole
kN
khumbulani N's update06 Aug 2020, 12:22
Reviewer Update
So I get a call saying my banking details don't belong to me. I need my money back, why would I send you wrong banking details when I desperately need my money? Why would I delay the process that's supposed to help me get my tools? You guys are really not serious about refunding me.

I'm sure when we make payments into your account all our details appear on your system, you can just simply reverse the payment instead of prolonging the process. Im gonna demand compensation for the work and clients I've lost.

Do your jobs please.