xbox one x pre order makro

xbox one x pre order was advertised on the website as an online only deal. If you google "xbox one x pre order makro" it will show the link, but clicking it will take you to the home page as the page is no longer listed. This was done without warning - I was hoping to order this last night but to my dissapointment, the pre-order has been taken off the catalog on the website. The page had no warning for a date of last order nor did it indicate "limited" availability. I really wanted to order this - now I missed this by a couple of hours and have to wait till Feb2018 instead of 22Dec2017 to get the new console.

To make matters worse, I send an email to their online support and logged a ticket on the website - neither have been answered. Decided to call them and got transfer to a store instead of online help and eventually 15min later ended up with someone who supposedly work in their online support - however she had no idea what I was talking about and bluntly called me a **** as it was the xbox one s that was listed and not the xbox one x....

I would probably never buy from makro again.

This was a horrible experience - in the end still no idea why the page was just removed from the website or any chance of still ordering the xbox one x.

Truly terrible service!