CJ
Carl J

1 reviews | Active since Feb 2017

01 Dec 2017, 12:06

Xbox one

Purchased a Xbox One online as part of Black Friday. Order still in progress, sent numerous emails and tried calling but not receiving any response from Makro. Even asked if I can cancel the online order and then purchase it in stock but not receiving any response either. This level of service for such a large company is really poor.

0
Replies (2)
Makro
Makro's reply02 Dec 2017, 13:43
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Zanele Zwane

Best regards,

Makro
Makro's reply06 Dec 2017, 15:29
Official

Thank you for your patience thus far. We understand that you have received communication from our Customer Care centre regarding this issue.

We hope the above is in order.


Regards
Zanele Zwane

Best regards,