JW
Jeanne W
1 reviews | Active since Jan 2014
18 Jul 2019, 09:49
Wrongly priced products and incorrect price charged
I purchased 8 packets of McVities dark chocolate thins. On the shelf it had a display that read 4 for R100.00. On returning home to East London I discovered they charged met R34.95 per packet. What a ripoff. They need to refund me the R79.60 they overcharged me for the biscuits. There were 10 boxes left and I took 8.
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Replies (2)
Makro's replyOfficial
18 Jul 2019, 10:59Good morning jeanne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused. Please be advised that we have tried calling you as we need further information in this regard to have your matter resolved as soon as possible.
Please advise on your card number and which store did you purchase you items from?
Looking forward to your reponse.
Kind Regards,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused. Please be advised that we have tried calling you as we need further information in this regard to have your matter resolved as soon as possible.
Please advise on your card number and which store did you purchase you items from?
Looking forward to your reponse.
Kind Regards,
Makro's reply18 Jul 2019, 10:59
Official
Good morning jeanne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused. Please be advised that we have tried calling you as we need further information in this regard to have your matter resolved as soon as possible.
Please advise on your card number and which store did you purchase you items from?
Looking forward to your reponse.
Kind Regards,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused. Please be advised that we have tried calling you as we need further information in this regard to have your matter resolved as soon as possible.
Please advise on your card number and which store did you purchase you items from?
Looking forward to your reponse.
Kind Regards,
JW
Jeanne W's updateReviewer Update
18 Jul 2019, 15:28You may call me know as I took the block off your number.
JW
Jeanne W's update18 Jul 2019, 15:28
Reviewer Update
You may call me know as I took the block off your number.