HC
Herman C
1 reviews | Active since Apr 2013
13 Mar 2025, 11:32
Wrong solar panel lights
Placed order nr MAK *** for 4x 200watt solap panel lights and they send me 4x 10WATT lights. Logged a return request, RT#***4, on 2025/03/04 and on 2025/03/13 still no progress. They do not respond to emails.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
20 Mar 2025, 10:04Hi Herman
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
We apologize for your experience , please be advised your query is with the relevant department.
As soon as there is an update , you'll be notified.
Kind regards
Hello Peter Team
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
We apologize for your experience , please be advised your query is with the relevant department.
As soon as there is an update , you'll be notified.
Kind regards
Hello Peter Team
Best regards,
Makro's reply20 Mar 2025, 10:04
Official
Hi Herman
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
We apologize for your experience , please be advised your query is with the relevant department.
As soon as there is an update , you'll be notified.
Kind regards
Hello Peter Team
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
We apologize for your experience , please be advised your query is with the relevant department.
As soon as there is an update , you'll be notified.
Kind regards
Hello Peter Team
Best regards,
HC
Herman C's updateReviewer Update
25 Mar 2025, 12:11Today is 2025/03/25 and still there is no progress on my return request to Makro. I have send 4 emails with no success and called them 5 times and only received empty promises. Makro said they will expedite this but that was also a big fat lie.
Stay away from order online from Makro. Rather use anyone else.
Stay away from order online from Makro. Rather use anyone else.
HC
Herman C's update25 Mar 2025, 12:11
Reviewer Update
Today is 2025/03/25 and still there is no progress on my return request to Makro. I have send 4 emails with no success and called them 5 times and only received empty promises. Makro said they will expedite this but that was also a big fat lie.
Stay away from order online from Makro. Rather use anyone else.
Stay away from order online from Makro. Rather use anyone else.
Makro's replyOfficial
02 Apr 2025, 13:22Hi Herman,
Thank you for your feedback.
We have requested that our returns team provide feedback once the item has been assessed.
Kindly reply to the email that we have sent to you if you need any further assistance.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Thank you for your feedback.
We have requested that our returns team provide feedback once the item has been assessed.
Kindly reply to the email that we have sent to you if you need any further assistance.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply02 Apr 2025, 13:22
Official
Hi Herman,
Thank you for your feedback.
We have requested that our returns team provide feedback once the item has been assessed.
Kindly reply to the email that we have sent to you if you need any further assistance.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Thank you for your feedback.
We have requested that our returns team provide feedback once the item has been assessed.
Kindly reply to the email that we have sent to you if you need any further assistance.
We will work hard to improve our services.
Regards,
Makro Social Media Team.
Best regards,