Wrong review for wrong product delivered
I ordered some items on 24 August 2023. Very promptly delivery on Saturday 26 August 2023. Excpet that on of the products was not what I ordered. Contacted Makro and they phoned back on the Monday to inform that they would be in touch to rectify. Not a sign of anyone from Makro until this past Tuesday 5 September 2023 requesting a product review. So, in my review I mentioned that the wrong product was delivered and still waiting for someone to contact me. And this morning I get an email from Makro to inform that my review has been m oderated due to the fact that it does not conform to the website's standard. Haha! Actually quite worth the laugh.
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Replies (1)'s updateReviewer Update
11 Sept 2023, 10:36I've had a few calls from Makro. Firstly to exchange fror the correct product. And then to inform that they dont have stock and that is why I got the wrong product in the first place. So, we'll do the return and refund thing. Supposed to be collecting the product today. What I dont know is how I will get my refund.
's update11 Sept 2023, 10:36
Reviewer Update
I've had a few calls from Makro. Firstly to exchange fror the correct product. And then to inform that they dont have stock and that is why I got the wrong product in the first place. So, we'll do the return and refund thing. Supposed to be collecting the product today. What I dont know is how I will get my refund.