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Ruth R

1 reviews | Active since Nov 2018

31 Jul 2025, 12:09

Wrong product delivered by Makro

I have ordered a DW Double shock 4 controller and Makro delivered the Double shock 4 controller which is not the same product and yet they've charge me for delivery fee, this is not right

0
Replies (5)
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Ruth R's update04 Aug 2025, 16:50
Reviewer Update
No one has contacted me or rep**** to me from Makro, this is a worst service ever
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Ruth R's update08 Aug 2025, 17:00
Reviewer Update
Today is two days later with no contact from Makro and my kids needs the controller. This is unacceptable indeed
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Ruth R's update11 Aug 2025, 14:24
Reviewer Update
Am very very upset with empty promises that Makro keeps making with no contact, I need the wrong item collected and correct one delivered ASAP
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Ruth R's update13 Aug 2025, 16:53
Reviewer Update
The only refunded order was CR*** order number OD435030*******0 for R230 and I've order the DW and the incorrect order was never refunded which they deliver the incorrect item not the "DW PS4 Double Shock 4 Wireless Controller – (Green Camo) Motion for R299 even still no reund was done. They keep changing the dates and this is the 3rd date Makro communicated refund and collections, this is really disappointing it destroy trust completely
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Ruth R's update14 Aug 2025, 16:54
Reviewer Update
Thank for the feedback