iM
inayat M

1 reviews | Active since Oct 2020

18 Jun 2025, 10:32

WRONG PRODUCT

Title: Incorrect orders and frustrating experience

I ordered an condere air fryer from MAKRO, but they sent the silver crest not once, but TWICE! Despite contacting customer service, the issue persists. To make matters worse, they've informed me it'll take 21 days to process my refund. This is not my first rodeo with them, as I waited 3 weeks for a refund last time, and now I'm facing the same delay again. The lack of attention to detail and slow refund process is appalling. Not impressed."

0
Replies (3)
iM
inayat M's update18 Jun 2025, 16:38
Reviewer Update
ORDER NUMBER : OD***
iM
inayat M's update25 Jun 2025, 00:20
Reviewer Update

Thank you for your response and for escalating my issue to the relevant department. I appreciate your efforts to resolve the matter. I'm looking forward to a satisfactory solution regarding the incorrect air fryer delivery and the refund process. Please keep me updated on the progress.
iM
inayat M's update25 Jun 2025, 11:55
Reviewer Update
It's been 7 days still waiting for refund