1 reviews | Active since Feb 2013
Wrong price advertised - Really???
Dear Makro Team It is unacceptable to have a customer drive nearly 80km to your store for a special that you have advertised in good faith and I have costed and quoted a client on that ... arrive in store to find a sign at the relevant item saying sorry we have made a printing mistake - what?? in todays economy time and petrol which went up 2 weeks ago just in case you forgot and then have staff in store that cannot handle customer complaint and just blame all at head office and say there is nothing that they can do - me and 3 others treated in the same manner - hold the relevant person accountable someone must have signed off the proof for printing - I am super angry and noted it was not just one printing error - as per consumer protection act price you see is the price you pay! I wait to hear from any of you!
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
