1 reviews | Active since May 2023
Wrong order delivered, can't log return
Makro online is a pathetic, disgusting joke 🤮 I bought a space save table, worth close to R4000. They delivered the wrong colour instead of the one I ordered. Now their online portal and app can't log a return because it has problems according to the person I spoke to on their support number. Then how on earth do we do returns MAKRO? I have emailed, called support and tried time and time again to get to you to come get the wrong order you sent and give me the right item or refund my money. At this point I'm so disgusted and never want to deal with useless MAKRO in my life, so I just need makro to come collect their wrong order that I don't need and refund me, to buy from reputable businesses who actually know what they are doing. What a waste. Stay Very far from Makro
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Best regards,
