WRONG ITEMS SOLD
I have been waiting for a response from Makro for about a month now,thr reference number is ***. I don't know how many reviews I should write in for Makro to respond.
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Makro's replyOfficial
10 Sept 2023, 13:46Good day Nceba, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,
Makro's reply10 Sept 2023, 13:46
Official
Good day Nceba, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,
's updateReviewer Update
11 Sept 2023, 09:02Unfortunately I cannot see Makro's reply at all, on which platform did they use to reply? Why they can't call me and verify their response?
's update11 Sept 2023, 09:02
Reviewer Update
Unfortunately I cannot see Makro's reply at all, on which platform did they use to reply? Why they can't call me and verify their response?