1 reviews | Active since Nov 2019
Wrong Items Delivered
I ordered a Hisense side by side 514L fridge online on the 12th of December 2024 and was informed l will receive my delivery on the 16th of December 2024, instead l only received my delivery yesterday Tuesday the 17th of December 2024. Order number is MAK*** for an immediate payment amount of R13999.00
Upon receiving my order yesterday it was all sealed and nicely in the box, as well as other items l had ordered for stove, hob and Oven. When l opened the fridge to my suprise the water dispenser had scratches all over it showing definitely this was not new fridge but an old one, secondly the box showed the fridge was a 514L which l had ordered but instead the inner side of the fridge showed that it was a smaller fridge l received 508L.
I phoned Makro online they gave me store details for to contact Wonderboom Makro, when l phone them they give me a go around saying they not in charge of online deliveries but the box of the fridge clearly shows it is from Wonderboom Makro, further they put me to online Makro but they dropping my calls. It is either they get back to me with correct items or l need a refund urgently and they’re must come collect their old fridge, l cannot pay over 20k to Makro on my first online purchase with them and they treat me like this, this is uncalled as to how an old fridge and wrong capacity was delivered, please urgently investigate this and get back to me.
