Wrong information supp**** to ITC

In September my Makro credit debit was not successful due to insufficient funds on my account. I paid my account via EFT on the 12th of October. I also paid the October debit on the 25th of October as per normal debit order date, however when I check on Transunion my credit profile reflects that I did not pay my October instalment for a period of over 30 days. I called Makro on 4th December to rectify this and was promised that the information would be corrected and to this day this hasn't happened. I have had a similar problem also in the past where I had made a request with Makro to change my debit order date and for some reason the person doing that made it so that the debit for the current month only went through the following month. <br> <br> This is becoming frustrating as my credit profile has marks from Makro most of which are at the fault of the supplier. Please sort this out!